Employment Opportunities

Plans, implements, monitors, and evaluates activities and assists with all other aspects of daily programming and client care at the Adult Day Program.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Reporting to the Senior Manager, Client Care Services, the incumbent is responsible for tasks related to After Hours service and support for the provision of all Personal Support and Homemaking programs and services. The incumbent will provide intake and coordination of newly assigned and current clients, supervise Personal/Home Support Workers and provide crisis intervention as required when on duty.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Are you a creative problem-solver who thrives in dynamic, high-energy environments? Do you have the passion and resilience to work with people navigating some of the toughest challenges in our city—and the skills to bring out the best in others? The Case Manager: Restorative Justice Shelter Programs role is an exciting opportunity for an experienced Case Manager who’s ready to make a lasting impact in Toronto’s shelter system. This unique position combines intensive case management with frontline training and system change, supporting both individuals experiencing homelessness and the shelter staff who walk alongside them. You’ll provide one-to-one support to adults living with complex needs—including mental health, substance use, trauma, and histories of service restrictions—helping them achieve self-identified goals and access vital health and social services. Working alongside the Case Manager and the Inner-City Health Associate’s (ICHA) primary care doctor and psychiatrist, clients in this program will have excess to essential healthcare resources. At the same time, you’ll be empowering shelter teams with restorative justice tools and non-violent crisis intervention skills, building safer, stronger, and more inclusive communities. As part of Urban Health and Homelessness Services (UHHS) and in collaboration with the City of Toronto’s Shelter and Support Services (TSSS) under the Shelter Safety Action Plan (SSAP), you’ll be at the cutting edge of innovation in housing, harm reduction, and restorative practice. Working alongside Rittenhouse, you’ll bring restorative justice principles to life in shelters—repairing harm, fostering accountability, and helping reduce discharges while creating sustainable housing pathways. If you’re energized by working at the intersection of direct support, systemic change, and community impact, this role is for you.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Coordinator, Peer and Training position combines coordinating a harm reduction based, Peer Training and Development program for TNG and UHHS supportive housing clients, with case management of graduates as assigned. The Coordinator will ensure Peer program participants have the support they need to successfully complete the program and reach their goals as identified in their individual work plans. The Coordinator is responsible for developing and facilitating, jointly with department staff, Peer training sessions and coordinating all Peer work activities. Other responsibilities include: supporting client engagement activities across the Urban Health and Homelessness Services department, case management services for clients who have graduated from the Peer program and harm reduction and working alongside Peer trainings for other TNG departments and community agencies.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Corner Drop-in is a busy, dynamic program that serves ~ 200 participants each day. We provide daytime shelter, nutritious hot food, primary health care services from on-site nurses, doctors and psychiatrists, information and help finding affordable housing, mental health support, voluntary financial trusteeship, substance use counselling, workshops and activities. Relief staff will work as a member of the Drop-In team to provide an enriched drop-in setting for homeless and socially isolated adults. Working alongside staff, volunteers and peer workers, relief staff will ensure a safe and welcoming environment. This position works on an on-call, as-needed basis to replace door and/or floor staff in drop in. Relief staff will help maintain order and safety, participate in crisis intervention, assist drop-in members with accessing services, and make referrals.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Assist in the planning, implementation and evaluation of an age appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act, How Does Learning Happen Pedagogy, AQI and all other governing agencies. This position reports to the Manager, Canoe Landing Childcare Centre and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Assist in the planning, implementation and evaluation of an age appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act, How Does Learning Happen Pedagogy, AQI and all other governing agencies. This position reports to the Manager, Canoe Landing Childcare Centre and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan and implement the program created for the children, and provide a safe and healthy environment in accordance with the Child Care and Early Years Act (CCEYA), working as part of a team with support staff, and within the program as a whole. This position reports to the Manager, Childcare Services and is part of CUPE Local 7797. This position may be required to travel to other childcare sites as needed. This position may require 7 hour shifts during PA Days, March Break, December Break, and Summer Break.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan, implement and evaluate an age-appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act and Toronto Children’s Services AQI Criteria. This position reports to the Senior Manager, Harbourfront Childcare Centre and is part of CUPE 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan, implement and evaluate an age-appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act and Toronto Children’s Services AQI Criteria. This position reports to the Manager, Our Lady of Lourdes Childcare Centre.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan, implement and evaluate an age-appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act and Toronto Children’s Services AQI Criteria. This position reports to Manager, Childcare Services and is part of CUPE Local 7797. This position may require 7 hour shifts during PA Days, March Break, December Break, and Summer Break.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Employment Advisor provides case management in a client-centered and solution-focused manner to job seekers to help them to find and maintain sustainable employment. This position will collaborate with a team of employment service professionals to support, encourage and motivate clients facing multiple barriers to employment while connecting them to holistic resources, and achieving contract targets. This position works out of 3036 Danforth Ave and/or 1415 Bathurst St with the ability to travel to various TNGCS, community partners and employer locations within Toronto.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

As a member of the Urban Health and Homelessness Services Department, this position provides direct support to individuals discharged from Toronto’s first Stabilization Centre, serving intoxicated vulnerable adults diverted from the community by Emergency Services/paramedics. Working from a harm reduction, trauma-informed perspective, the Follow-Up Worker, Stabilization Site, assists participants in implementing their discharge plans through the provision of aftercare via warm referrals, accompaniment, and other one-on-one short team supports. Working closely with the onsite interdisciplinary care team comprised of hospital, medical staff, and community partners, the Follow-Up Worker, liaises with and coordinates access to services including but not limited to substance use and mental health supports, health care providers, housing access, legal and income supports, identification replacement.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

As part of the Human Resources Department, this position will provide support to the HR department in administrative, functional and special projects activities. The Human Resources Department is customer service driven within an environment that values equity, diversity, inclusion, belonging and decent work. As part of the HR team, the HR Administrator exemplifies why TNGCS is a great place to work. This position reports into the Senior Manager, Human Resources and will be expected to work Mondays to Fridays from 10:30 am to 6:30 pm.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Mobile OD Prevention Workers will engage with people in our community who are experiencing homelessness, particularly those who are at risk for overdose, to assess their needs and connect them to services, including housing, ID services, income supports, etc. Working as part of the UHHS team, and with community partners, the Mobile OD Prevention Workers will build trust with people in our community, respond to overdoses, ensure basic needs are met, and refer them to further supports.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

As a member of the UHHS department, this position provides direct case management supports to adults living in Covid-19 shelter recovery/isolation hotels as well as clients living in different shelter and respites around the GTA. This support will serve clients with a complete range of complex issues, including health, financial, housing, legal and life skills issues. Working from a harm reduction, trauma-informed perspective, case managers provide extensive, direct one-to-one support, on-site visits and telephone contact to assist participants in identifying and achieving self-determined goals. Working closely with the client and external service providers involved, the Case Manager liaises with and coordinates access to services including substance use and mental health supports, landlords, health care providers, legal institutions, income supports, housing providers and other community services. This position reports to the Supervisor, Mobile Community Health Services and is part of CUPE 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

As an MSSP Shift Lead, you will play a pivotal role in coordinating day-to-day shift activities and operations. Leveraging your own personal experience with homelessness, mental health challenges, and substance use, you will serve as a guiding force, assisting, inspiring, and mentoring both clients and fellow team members on their journeys toward well-being. Utilizing a trauma-informed approach, you will empower individuals to navigate and access services, de-escalate challenging situations, share valuable resources and information, build trust and rapport, facilitate communication with clients, offer social and recreational support, organize and lead client-focused programs as needed, and advocate on behalf of clients when necessary. The MSSP Shift Lead will also accompany clients to appointments. Furthermore, the MSSP Shift Lead will undertake responsibilities such as welcoming and training new team members and collaborating with other teams, including the MSSP Supervisor(s) and the Senior Manager of Mobile Community Health Services. Effective communication between TNG and site operators is crucial to ensure that the needs of our clients are met efficiently. Additionally, you will actively contribute to overdose prevention and response, safety planning, and the enhancement of harm reduction practices through various strategies and advocacy efforts. The ideal candidate for this position will embody the philosophies of our Agency and Peer Program, adhering diligently to all policies, procedures, and requirements. Reporting directly to the Supervisor, Mobile Shelter Support Program you will be an integral part of our team.

Please be aware that the MSSP Shift Lead will work across various sites, including COVID isolation sites, shelters, respites, encampments, and all warming centers. Flexibility to work on weekends, holidays, and overnight shifts is required.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Homelessness and Addiction Recovery Treatment (HART) Hub demonstration project is a multi-disciplinary, collaborative initiative between the Parkdale Queen West Community Health Centre, and 11 partnered organizations. Through a “hub and spoke” model we will provide culturally safe and trauma informed services to individuals with complex health and social care needs. Services will include primary care and substance use care (continuum of treatment, recovery and harm reduction); mental health care and support services; supportive housing including shelter and transition beds; and social services including peer support, case management, and employment supports. Urban Health and Homelessness Services of The Neighbourhood Group (TNG) is looking for experienced individuals with lived and living experience of drug use for our Mobile Overdose Prevention Project. The Mobile OD Prevention Workers will engage with people in our community who are experiencing homelessness, particularly those who are at risk for overdose, to assess their needs and connect them to services, including housing, ID services, income supports, etc. Working as part of the UHHS team, and with community partners, the Mobile OD Prevention Workers will build trust with people in our community, respond to overdoses, ensure basic needs are met, and refer them to further supports.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Provide service to clients living in a congregate setting(s) according to individual care plans. Such services may include, but are not limited to: personal care, activities of daily living, homemaking, caregiver relief, escorts, walks, and pet care. Please be aware that the PSW - MSSP will work across various sites, including COVID isolation sites, shelters, respites, encampments, and all warming centers. Flexibility to work on weekends, statutory holidays, and overnight shifts is required.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Client Care Coordinator is responsible for coordinating HSW/PSW and client schedules and associated tasks according to client requirements and in accordance with TNG operating standards, the collective agreement and funder requirements.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The position is responsible for cleaning and maintaining Agency Housing sites. Duties include maintenance and repairs of interiors, supply acquisition, garbage removal and upkeep of exterior grounds and walkways as assigned. Assist with maintenance of building equipment and machinery and respond to emergencies as necessary or required.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighbourhood Group Community Services is seeking Casual Early Childhood Assistants (ECA) to work within our licensed child care sites across the GTA. Applicants need to be available to work a variety of shifts between the hours of 7:00 am to 6:00 pm, and in various locations with ages ranging from infants to school age.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Home Support Worker provides home help to elderly clients and those with disabilities. The Neighbourhood Group (TNG) provides these services as part of a partnership agreement with the City of Toronto. The Home Support Worker performs tasks of a confidential nature while providing services to an often vulnerable, high-risk client population and reports directly to the Client Services Supervisor and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief LINC Instructor assesses and identifies learners’ needs; plans and facilitates a curriculum, including online/distance delivery, within the framework of LINC Curriculum Guidelines and Canadian Language Benchmarks; ensures that instruction and assessment are aligned with the Portfolio-Based Language Assessment (PBLA) approach; reports on learners’ progress and evaluates the program regularly with the learners to assess if it is meeting their language and integration needs.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Maintenance Worker, reporting to the Facilities Manager and working out of different locations, is responsible for cleaning and maintenance, ensuring safe and healthy operation of the building, and responding to emergencies as required and necessary.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Overdose Prevention Worker provides coverage for the Kensington Market Overdose Prevention Site (KMOPS) and the Mobile Overdose Prevention Program within The Neighbourhood Group’s Urban Health & Homelessness Services team. This role supports people who use drugs, many experiencing homelessness or at high risk of overdose, by providing overdose prevention and response, provide information and connection to supplies, crisis intervention, and referrals to health, housing, and income supports. Relief staff may be scheduled at the fixed site or with the Mobile team in nearby parks and encampments, with a focus on creating safer spaces, building relationships, and supporting access to care.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Receptionist welcomes community members to the center and provides information and referrals to visitors, service users, callers and staff in a busy client-centered social services environment. The individual in this role acts as the main communication link in the UHHS department. This position may be asked to work out of 260 Augusta Ave or 688 Coxwell Ave based on program needs.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighbourhood Group Community Services Child Care Centers are seeking Casual Registered Early Childhood Educators (RECE’s) to work in our licensed child care centers across the GTA. Applicants need to be available to work a variety of shifts between the hours of 7:00 am to 6:00 pm, and in various locations with ages ranging from infants to school age.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Senior Manager, Budgeting is responsible for leading the fully compliant finance functions at The Neighborhood Group Community Services (TNGCS). This includes the accounting, maintaining financial records according to legal requirements, budgeting, funding applications, financial statements, payroll accuracy and consistency with approved budgets, completing annual government returns, handling and monitoring receipt of income and disbursements, investment plans and strategies, expenditures report, and development of financial awareness in staff and board members. TNGCS is a multiservice agency serving vulnerable and marginalized people of all ages across the Greater Toronto Area offering more than 50 programs and services that must operate smoothly during the year. The Senior Manager Budgeting works closely with VPs, Program Directors and Managers across the entire Organization on ensuring Funders’ deliverables are submitted in accordance with approved budgets and deadlines.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

SafeSpot (formerly Shelter-Hotel Overdose Prevention Project-SHOPP) offers overdose prevention services for shelter residents who use drugs including witnessing drug use/” spotting”, opioid overdose reversal, creation of overdose prevention safety plans, distribution of harm reduction tools, and training with residents, shelter and security staff as necessary. The Team Lead–SafeSpot will work collaboratively with the Program Manager, Peer Program: Sheltering Sites Overdose Prevention Services, shelter-operators, and other partner agencies to establish and support peer-driven overdose prevention initiatives at identified sheltering sites. The Team Lead–SafeSpot will assist in the identification, recruitment, training, scheduling, and supporting of peers to ensure quality and efficiency in the delivery of overdose prevention and response services for residents of shelters-hotels. The Team Lead–SafeSpot will uphold the philosophies of the agency/peer program and follow all policies, procedures, and requirements.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

This Request for Proposal is issued by The Neighbourhood Group Community Services (TNGCS) and invites prospective candidates to submit a proposal for the opportunity to audit TNGCS’ peer programs and scan those of counterpart organizations to assess their pre-employment capacity. Additionally, they will lead the exploration of the feasibility of an external peer program resource hub. The goal of this project is to understand how peer work can serve as a pathway to permanent employment, enhancing the economic mobility of individuals with lived experiences of poverty, settlement, mental health challenges, and substance use. The successful candidate will produce a report with recommendations on how to ensure peer work is a transferable qualification for permanent employment, including insights on the viability of a resource hub.
 
Issue Date: September 2, 2025

Submission Deadline: September 19, 2025

RFP: See full RFP here