Employment Opportunities

Reporting to the Senior Manager, Client Care Services, the incumbent is responsible for tasks related to After Hours service and support for the provision of all Personal Support and Homemaking programs and services. The incumbent will provide intake and coordination of newly assigned and current clients, supervise Personal/Home Support Workers and provide crisis intervention as required when on duty.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Reporting to the Director of Community Engagement and Major Gifts, the Annual Fund Officer is responsible for implementing specific areas of the Annual Fund Campaign, including cultivation, solicitation and stewardship of gifts ranging from $1,000 to $25,000 for foundations, donor-advised funds, faith communities and service clubs. Working closely with program Managers/Directors, and the development team, the Annual Fund Officer will develop compelling letters of intent, proposals and program impact reports to donors/grantors.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Are you a creative problem-solver who thrives in dynamic, high-energy environments? Do you have the passion and resilience to work with people navigating some of the toughest challenges in our city—and the skills to bring out the best in others? The Case Manager, Toronto Complex Behaviour Support Team role is an exciting opportunity for an experienced Case Manager who’s ready to make a lasting impact in Toronto’s shelter system. This unique position combines intensive case management with frontline training and system change, supporting both individuals experiencing homelessness and the shelter staff who walk alongside them. You’ll provide one-to-one support to adults living with complex needs—including mental health, substance use, trauma, and histories of service restrictions—helping them achieve self-identified goals and access vital health and social services. Working alongside the Case Manager and the Inner-City Health Associate’s (ICHA) primary care doctor and psychiatrist, clients in this program will have excess to essential healthcare resources. At the same time, you’ll be empowering shelter teams with restorative justice tools and non-violent crisis intervention skills, building safer, stronger, and more inclusive communities. As part of Urban Health and Homelessness Services (UHHS) and in collaboration with the City of Toronto’s Shelter and Support Services (TSSS) under the Shelter Safety Action Plan (SSAP), you’ll be at the cutting edge of innovation in housing, harm reduction, and restorative practice. Working alongside Rittenhouse, you’ll bring restorative justice principles to life in shelters—repairing harm, fostering accountability, and helping reduce discharges while creating sustainable housing pathways. If you’re energized by working at the intersection of direct support, systemic change, and community impact, this role is for you.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Our Community Mediation Services is a free, confidential and voluntary community mediation service that supports individuals, groups and communities during conflict and provides a collaborative approach to conflict resolution. Our service provides volunteer mediators who facilitate discussions between parties, assisting them to reach a mutually agreeable solution. The Case Worker supports the operations of our community mediation and restorative justice services, in collaboration with the Team Lead, volunteer mediators, and student and interns. This role will work one day a week in a Scarborough location and a late afternoon/early evening shift to meet the program’s needs.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Corner Drop-in is a busy, dynamic program that serves ~ 200 participants each day. We provide daytime shelter, nutritious hot food, primary health care services from on-site nurses, doctors and psychiatrists, information and help finding affordable housing, mental health support, voluntary financial trusteeship, substance use counselling, workshops and activities. Relief staff will work as a member of the Drop-In team to provide an enriched drop-in setting for homeless and socially isolated adults. Working alongside staff, volunteers and peer workers, relief staff will ensure a safe and welcoming environment. This position works on an on-call, as-needed basis to replace door and/or floor staff in drop in. Relief staff will help maintain order and safety, participate in crisis intervention, assist drop-in members with accessing services, and make referrals.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Corner Drop-in is a busy, dynamic program that serves over 200 participants each day. We provide daytime shelter, nutritious hot food, primary health care services from on-site nurses, doctors and psychiatrists, information and help finding affordable housing, mental health support, voluntary financial trusteeship, substance use counselling, workshops and activities. The Part-time Doorperson works as a member of the Drop-In team to provide an enriched drop-in setting for homeless and socially isolated adults, welcomes visitors into the drop-in and Trustee program, and ensures that areas around the property are clean, safe and free of loitering. The Doorperson will staff the front door during the hours the Drop-in and Trustee programs are open and monitor the building activity.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Assist in the planning, implementation and evaluation of an age appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act, How Does Learning Happen Pedagogy, AQI and all other governing agencies. This position reports to the Manager, Canoe Landing Childcare Centre and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Assist in the planning, implementation and evaluation of an age appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act, How Does Learning Happen Pedagogy, AQI and all other governing agencies. This position reports to the Manager, Canoe Landing Childcare Centre and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan, implement and evaluate an age-appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act and Toronto Children’s Services AQI Criteria. This position reports to the Manager, Canoe Landing Childcare Centre and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan, implement and evaluate an age-appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act and Toronto Children’s Services AQI Criteria. This position reports to Manager, Childcare Services and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighborhood Group works collaboratively with University Heath Network (UHN) to provide support for people experiencing homelessness, substance use and/or mental health issues through knowledge gained by recent lived/living experience related to visiting hospital Emergency Departments for similar reasons. This program is offered at Toronto General Hospital and Toronto Western Hospital. The Emergency Department Peer Support Workers will work with a team of medical professionals and social workers to assist in communicating with clients, helping clients navigate services, de-escalating conflict, building rapport, and helping to establish care and discharge plans for patients. This position will be under the direction of the Supervisor, Emergency Department and Stabilization Site. Emergency Department Peer Support Workers work at multiple sites and work on weekends and holidays may be required.

Job Posting: See the posting here

Apply Here: peer.applications@tngcs.org

Under the supervision of the childcare manager, the kitchen helper is responsible for prepping, serving and cleaning up after snack and the noon meal along with general cleaning in the centre. Assist as needed with the children in the classrooms. This position reports to the Manager, King Edward Childcare Centre, and is part of CUPE 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The LGBTQ+ Settlement Worker will work with vulnerable newcomers, including but not limited to those identifying as LGBTQ+ to assist with their social, cultural, economic and political integration into the community by providing information & referral services, interpretation, one-to-one assistance and facilitating groups and forums. The position will develop new and co-ordinate existing resources to meet the settlement needs of immigrants and refugees.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

As a member of the UHHS department, this position provides direct case management supports to adults living in COVID-19 shelter recovery/isolation hotels as well as clients living in different shelter and respites around the GTA. This support will serve clients with a complete range of complex issues, including health, financial, housing, legal and life skills issues. Working from a harm reduction, trauma-informed perspective, case managers provide extensive, direct one-to-one support, on-site visits and telephone contact to assist participants in identifying and achieving self-determined goals. Working closely with the client and external service providers involved, the Case Manager liaises with and coordinates access to services including substance use and mental health supports, landlords, health care providers, legal institutions, income supports, housing providers and other community services.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

As an MSSP Shift Lead, you will play a pivotal role in coordinating day-to-day shift activities and operations. Leveraging your own personal experience with homelessness, mental health challenges, and substance use, you will serve as a guiding force, assisting, inspiring, and mentoring both clients and fellow team members on their journeys toward well-being. Utilizing a trauma-informed approach, you will empower individuals to navigate and access services, de-escalate challenging situations, share valuable resources and information, build trust and rapport, facilitate communication with clients, offer social and recreational support, organize and lead client-focused programs as needed, and advocate on behalf of clients when necessary. The MSSP Shift Lead will also accompany clients to appointments. Furthermore, the MSSP Shift Lead will undertake responsibilities such as welcoming and training new team members and collaborating with other teams, including the Supervisor(s), MSSP and the Senior Manager of Mobile Community Health Services. Effective communication between TNG and site operators is crucial to ensure that the needs of our clients are met efficiently. Additionally, you will actively contribute to overdose prevention and response, safety planning, and the enhancement of harm reduction practices through various strategies and advocacy efforts. The ideal candidate for this position will embody the philosophies of our Agency and Peer Program, adhering diligently to all policies, procedures, and requirements. Reporting directly to the Supervisor, Mobile Shelter Support Program you will be an integral part of our team. Please be aware that the MSSP Shift Lead will work across various sites, including COVID isolation sites, shelters, respites, encampments, and all warming centers. Flexibility to work on weekends, holidays, and overnight shifts is required.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The position is responsible for cleaning and maintaining Agency sites. Duties include maintenance and repairs of interiors, supply acquisition, garbage removal and upkeep of exterior grounds and walkways as assigned. Maintain building equipment and machinery and respond to emergencies as necessary or required. This position reports to the Property Manager and is part of CUPE LOCAL 7797. Scheduled hours of work are 35 hours per week with the requirement to be On Call evenings, statutory holidays and weekends as needed between the hours of 3:30 pm-7:30 am. This position will work out of 12 Elm Grove Ave and 2802 Danforth Ave with the requirement to travel to other TNGCS sites as needed.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plans, implements, monitors, and evaluates activities and assists with all other aspects of daily programming. This position will work out of all 3 Adult Day Program sites for relief assignments (340 College, 349 Ontario Street and 11 Main).

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Client Care Coordinator is responsible for coordinating HSW/PSW and client schedules and associated tasks according to client requirements and in accordance with TNG operating standards, the collective agreement and funder requirements.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The position is responsible for cleaning and maintaining Agency Housing sites. Duties include maintenance and repairs of interiors, supply acquisition, garbage removal and upkeep of exterior grounds and walkways as assigned. Assist with maintenance of building equipment and machinery and respond to emergencies as necessary or required.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighbourhood Group Community Services is seeking Casual Early Childhood Assistants (ECA) to work within our licensed child care sites across the GTA. Applicants need to be available to work a variety of shifts between the hours of 7:00 am to 6:00 pm, and in various locations with ages ranging from infants to school age.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Plan, implement and evaluate an age-appropriate program to enhance the children’s cognitive, physical, social and emotional development in accordance with the Child Care and Early Years Act and Toronto Children’s Services AQI Criteria. This position reports to the Manager, Childcare Services and is part of CUPE 779

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Home Support Worker provides home help to elderly clients and those with disabilities. The Neighbourhood Group (TNG) provides these services as part of a partnership agreement with the City of Toronto. The Home Support Worker performs tasks of a confidential nature while providing services to an often vulnerable, high-risk client population and reports directly to the Client Services Supervisor and is part of CUPE Local 7797.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Home Support Worker provides home help to elderly clients and those with disabilities. The Neighbourhood Group (TNG) provides these services as part of a partnership agreement with the City of Toronto. The Home Support Worker performs tasks of a confidential nature while providing services to an often vulnerable, high-risk client population.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief LINC Instructor assesses and identifies learners’ needs; plans and facilitates a curriculum, including online/distance delivery, within the framework of LINC Curriculum Guidelines and Canadian Language Benchmarks; ensures that instruction and assessment are aligned with the Portfolio-Based Language Assessment (PBLA) approach; reports on learners’ progress and evaluates the program regularly with the learners to assess if it is meeting their language and integration needs.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Maintenance Worker, reporting to the Facilities Manager and working out of different locations, is responsible for cleaning and maintenance, ensuring safe and healthy operation of the building, and responding to emergencies as required and necessary.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Overdose Prevention Worker provides coverage for the Kensington Market Overdose Prevention Site (KMOPS) and the Mobile Overdose Prevention Program within The Neighbourhood Group’s Urban Health & Homelessness Services team. This role supports people who use drugs, many experiencing homelessness or at high risk of overdose, by providing overdose prevention and response, provide information and connection to supplies, crisis intervention, and referrals to health, housing, and income supports. Relief staff may be scheduled at the fixed site or with the Mobile team in nearby parks and encampments, with a focus on creating safer spaces, building relationships, and supporting access to care.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Relief Receptionist welcomes community members to the center and provides information and referrals to visitors, service users, callers and staff in a busy client-centered social services environment. The individual in this role acts as the main communication link in the UHHS department. This position may be asked to work out of 260 Augusta Ave or 688 Coxwell Ave based on program needs.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

The Neighbourhood Group Community Services Child Care Centers are seeking Casual Registered Early Childhood Educators (RECE’s) to work in our licensed child care centers across the GTA. Applicants need to be available to work a variety of shifts between the hours of 7:00 am to 6:00 pm, and in various locations with ages ranging from infants to school age.

Job Posting: See the posting here

Apply Here: careers@tngcs.org

Working from a harm reduction and trauma-informed perspective, the SCC Peer will be part of an interdisciplinary team of medical professionals, community partners, follow-up workers, harm reduction workers and personal support workers. Responsibilities include assisting in client communication, helping clients navigate services, de-escalating conflicts, building rapport, and aiding in the establishment of care and discharge plans. This position reports to the Supervisor of the Emergency Department and Stabilization Site.
SCC-Peer Support Workers may be required to work on weekends, holidays, and overnights.

Job Posting: See the posting here

Apply Here: peer.applications@tngcs.org

The Next Chapter Peer Support Workers contribute their lived experience to the multi-disciplinary care teams. They assist with building rapport, acquiring healthy communication skills, assisting clients to navigate services and assist with de-escalating conflicts. Peers also provide direct client support through regular communication, appointment reminders, and accompaniment to community appointments and visits as needed.  One main focus of work is on establishing care plans and advocating with clients. This position will be under the direction of the Supervisor, Crystal Meth Project.

Job Posting: See the posting here

Apply Here: peer.applications@tngcs.org

This position provides services to youth who have come into contact with the youth criminal justice system, providing intake, support, and the implementation of appropriate sanctions and measures, and the fulfilment of legislated reporting requirements. The worker will facilitate court sanctioned or mandated workshops, providing advocacy and/or court supports to youth/parents and supporting wider violence prevention initiatives. They will work within a dynamic team of youth justice workers to decrease violent crime among youth and support those youth at most risk of violence. The position delivers programs internally and within community-based settings that value youth leadership, youth empowerment and self-determined care and development.

Job Posting: See the posting here

Apply Here: careers@tngcs.org