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smiling woman on a balconyAshley relies on her Personal Support worker for more than just chores

Losing the ability to take care of yourself is one of the most distressing things for people who are physically or mentally impaired. Personal Support Workers (PSWs) change that. They help people live independently, not only through personal care but also through referrals to other support services and even helping prevent evictions. For people like Ashley, the personal care is essential.

“I have difficulty doing things around my home and it gets worse when depression comes on. A little over a year ago, I was going through a very difficult time. My case manager at the Toronto Community Action Team referred me to the PSW program at The Neighbourhood Group and I’m in a better place now because of it.

When my PSW comes in, he doesn’t just help me with chores like cleaning, organizing my art books or any other physical thing. We talk and laugh all the time. He’s kind and respectful, and makes me smile when I’m sad. I’m so thankful for that. I don’t know how I would’ve made it without his help.”