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Please note that as of July 28, 2024, we will no longer offer our Workplace Services, Custom Training or Professional Training. 

At The Neighbourhood Group Community Services, our mission has always been to help the most vulnerable people in our community. From the start, the Conflict Resolution & Training program offered free Community Mediation to people in our neighbourhoods. This was supported by revenue from our social enterprise: our Workplace Services, Custom Training and Professional Training.‚Äč

As our Community Mediation service expanded across Toronto, the need to resolve conflict was never more evident. Today, we are recognized by the City of Toronto as the go-to service for community mediation. Combining this with the realities of non-profit funding in the 21st century, we have decided to focus our efforts solely on our Community Mediation service.

For the past 30 years, our Workplace Services have helped organizations, large and small, resolve conflict and improve communication. While we will no longer be offering these services, we are pleased that we have been able to help so many people in our time.

Some of our mediators, trainers and partner organizations are happy to help you – please see their contact information below.

To all our valued customers, we greatly thank you for your support. It was our pleasure to be of service!


Please contact our Trainers and Mediators or partner organizations for help with Workplace and Organizational Services.

Claudia Aronowitz, MSc, PCC, CPCC 

Kaydeen Bankasingh 

Marcia Berkeley 

Community Justice Alternatives of Durham Region

Community Justice Initiatives of Waterloo Region 

Shawn Conway

Rekha Lakra

Peter Mersereau

Rola Mustafa

Suzanne Sherkin, B.A, Q.Med 

Sonia Thomas